Common Questions
BECAUSE YOU ASKED
How do payments work?
How long are classes?
When are your classes?
How many clients in a class?
How do I sign up for a free trial?
What's the parking situation?
What should I expect when I come to class?
What happens to my classes if I go on vacation or fall sick?
What's the class cancellation policy?
We have a 48-hr cancellation policy – clients can book out of a class up until 48 hours prior to class time. This is to be fair and give adequate notice to any clients who want to book into that class.
What's the package termination policy?
As our goal is to empower our clients in integrating fitness into their regular life, our services are on a contractual basis for COMMITTED INDIVIDUALS seeking lasting transformation. We have a package termination clause that is detailed on our client agreement.
Are your classes tailored to each client's needs and goals?
Yes, we modify the program for specific clients needs. For the most part, our clients share similar goals and have similar areas needing improvement and strengthening, so usually the selected exercises are highly beneficial for every client.
I'm shy and not very comfortable around strangers. Will I still have a good time?
So many of our clients started off being uncertain about whether our semi-private classes were right for them. They soon realized that our client base is extremely friendly and supportive, with no name-calling, no negativity, no judgment – only positive mindsets and encouragement. We have never had any issues with people not getting along or feeling ill-treated. Usually our fears create scenarios that will never actually happen in reality.
What do I need to bring to my first class?
You only have to bring your fine self, a big water bottle, a large towel, and a comfortable gym outfit that you can move in with ease! Gloves are recommended for those who aren’t used to gripping or bar work.